Platform Partner — Lark Suite

Lark Suite Partner Malaysia — Authorised Reseller, Implementation & HRDC Training

ClickSmart is an authorised Lark Suite partner in Malaysia. We help Malaysian businesses replace fragmented WhatsApp groups and scattered email threads with Lark's unified platform — combining messaging, video calls, approvals, documents, and HR workflows in a single app that works across all devices, including offline.

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✓ Authorised Lark Suite Partner Malaysia ✓ Official Reseller — Partner Pricing ✓ HRDC-Claimable Lark Training
About Lark Suite

What Is Lark Suite and Why Malaysian Teams Are Switching?

Lark Suite (known as Feishu in China) is a collaboration platform built by ByteDance — the company behind TikTok — specifically designed to serve as a complete business operating system. It combines tools that Malaysian businesses typically run as separate subscriptions: WhatsApp for chat, Zoom for video, Google Docs for documents, and separate HR software for leave and approvals.

Lark is especially popular with Malaysian businesses that have frontline workers, shift teams, or multi-outlet operations — because it works offline, has a powerful mobile app, and supports Bahasa Malaysia and Traditional Chinese alongside English.

Lark Suite Malaysia
💬 Lark Messenger
Threaded messaging, channels, and direct messages — with message translation built in. Replaces WhatsApp for business communication.
📄 Lark Docs & Base
Collaborative documents with embedded tables, approval workflows, and real-time editing. Replaces Google Docs + Forms.
👥 Lark HR (People)
Leave management, attendance tracking, onboarding workflows, and approval chains — built directly into the platform.
🤖 Lark Automation
No-code workflow bots, approval automations, and scheduled notifications to replace manual follow-ups.
Lark Use Cases Malaysia

Malaysian Businesses That Benefit Most from Lark

Retail & Multi-Outlet

Shift team communication, attendance, daily sales reports, and outlet approval workflows — all in one app accessible by every staff member's phone.

See retail solutions →

Manufacturing & Logistics

Floor team communication, incident reporting, maintenance approvals, and shift handover documentation — offline-capable for factory environments.

See manufacturing solutions →

HR & People Teams

Leave approvals, onboarding checklists, company announcements, and performance review workflows — replacing separate HR software subscriptions.

See HR solutions →

Growing SMEs

Replace WhatsApp groups, email chains, and scattered spreadsheets with a structured, searchable, organised digital workspace for your entire company.

See SME solutions →
Lark Plans for Malaysia

Lark Suite Pricing — Partner Rates via ClickSmart

Free Plan

Lark Free

RM 0 /user/month
Best for small teams up to 50 users
  • Unlimited messaging
  • Video calls up to 1 hour
  • Lark Docs & Sheets
  • Basic approval workflows
  • 5GB storage per user
Most Popular

Lark Pro

~RM 55 /user/month
Best for growing teams needing full HR features
  • Unlimited video calls
  • Advanced HR & attendance
  • Lark Base (databases)
  • Advanced automation
  • 100GB storage per user
  • Priority support
Enterprise

Lark Enterprise

Custom pricing
For 200+ user deployments
  • Enterprise SSO & SAML
  • Advanced security controls
  • Dedicated support
  • Custom SLA
  • On-premises option available

Pricing approximate. Contact ClickSmart for exact RM pricing and annual plan discounts via our partner programme.

FAQ

Lark Malaysia — FAQs

Common questions about Lark Suite and our partnership.

Is ClickSmart an official Lark partner in Malaysia?
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Yes. ClickSmart is an authorised Lark Suite partner in Malaysia with access to official partner pricing, certified implementation methodology, and direct support escalation to Lark's technical team.
What is Lark Suite?
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Lark Suite is a unified collaboration platform by ByteDance that combines messaging, video calls, document collaboration, HR approvals, and automation in one app. It replaces WhatsApp + Google Workspace + separate HR tools for Malaysian businesses.
Is Lark suitable for Malaysian businesses?
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Yes. Lark is especially suitable for Malaysian businesses with frontline workers, shift teams, or multi-outlet operations. It supports Bahasa Malaysia, Traditional Chinese, and English — and works offline on mobile, which is critical for manufacturing and retail environments.
How much does Lark Suite cost in Malaysia?
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Free plan: RM 0. Pro plan: ~RM 55/user/month. ClickSmart provides exact RM pricing as an authorised partner. Contact us for a personalised quote.
Is Lark training HRDC claimable?
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Yes. All ClickSmart Lark training programmes are HRDC claimable — from basic user onboarding to advanced admin configuration and automation workshops.

Ready to Replace WhatsApp with Lark for Your Malaysian Team?

Book a free Lark demo. We'll show you Lark configured for your specific team structure and use case — including a migration plan from WhatsApp.

Book Free Lark Demo +60 11-5994 9336